• Free shipping from €150

  • Personalized & expert advice

  • Return within 14 days

  • Customer rating 8.7/10

Autumn discount

AUTUMN26

Shipping & Returns at Degros

When you place an order for your practice, salon or business, you naturally want to know exactly when you can expect it. At Degros, we attach great importance to fast and transparent delivery. On this page you will find all the latest information about our delivery times, shipping costs and terms.

Send

We partner with PostNL to ensure reliable deliveries.

Please note: Does your order contain items with a longer delivery time? We will only ship the order once it is complete, so that you receive everything at once.

Delivery times

Overview of order and shipping days (for products in stock):

  • Monday: Ordered before 16:00, shipped Monday
  • Tuesday: Ordered before 16:00, shipped Tuesday
  • Wednesday: Ordered before 16:00, shipped Wednesday
  • Thursday: Ordered before 16:00, shipped Thursday
  • Friday: Ordered before 16:00, shipped Friday
  • Saturday & Sunday: Ordered, shipped Monday

(During Dutch public holidays, the above schedule may vary. Unfortunately, we have no influence over any delays caused by the carrier itself).

Delivery & Pickup

Not home at the time of delivery?
Not home when the courier arrives with your parcel? You will receive a delivery notification. Often, the parcel will be delivered to your neighbors with your permission. If delivery is not possible, you can pick up your order from a PostNL pickup point starting the next day (for up to one week). You can always find the latest information about this in your personal Track & Trace.

Delivery to a different address
Of course, you can have your order delivered to a different address. During the ordering process, you can provide a different delivery address. Through "My Account," you can easily manage multiple addresses in your address book, allowing you to select one with a single click when placing a future order.

Verzendkosten

Bij Degros zorgen we ervoor dat je bestelling veilig en zorgvuldig wordt verzonden. De verzendkosten zijn afhankelijk van het land van bestemming en de totale bestelwaarde. Bij grotere bestellingen profiteer je in verschillende landen van gratis verzending.

Nederland

  • Onder € 15,00: € 9,50
  • Van € 15,00 t/m € 149,99: € 6,95
  • Vanaf € 150,00: Gratis verzending
Internationale levering

Wij leveren door heel Europa. Naast de bovenstaande landen verzenden wij ook naar Spanje, Italië, Polen, Zwitserland, Luxemburg en Oostenrijk. De exacte verzendkosten voor deze bestemmingen worden automatisch berekend tijdens het afrekenen.

Return

Does a product unexpectedly not meet your expectations? At Degros, you have a 14-day cooling-off period. Within this period, you can return the product to us. For all the detailed terms and conditions and the exact return procedure, please refer to our [Returns page] (insert link to the specific returns page).

Didn't receive your order on time?

Your order will be delivered within two business days (unless we have communicated a different delivery time in the order confirmation). Did you not receive the order on time? Then please contact our customer service immediately, we are happy to help!